Keeping Residents In Touch

The role of District Councillor has changed dramatically since the year 2000. Government policy and public awareness has meant that Councillors need to be more accountable than ever before to their electorate. Technology has also moved on and in Heyhouses your Conservative Councillors are at the forefront of adopting e-mail alerts, Blogs and Newsletters such as the Heyhouses Harrier to keep you up to date. Our monthly mobile Ward surgeries are also a vital face to face opportunity for residents to keep in touch with us. Finally the Heyhouses Branch committee, made up of volunteers, plays a vital supporting role in campaigning and fund raising. If you would like to play a more active role in your area and would like to become part of the team, then please get in touch. We hope you enjoy the Blog.

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Tuesday, 5 August 2008

Fylde Borough Council - Customer Service Bus

Fylde residents will soon have access to their local council via a new service being introduced from 13 August. The Bus will be in Heyhouses Ward on the 27th August at Whalley Place shops from 10:00 until 12 noon.

Fylde Borough Council will be using the Local Strategic Partnership (LSP) Community Engagement Vehicle to reach out into the community - starting in the rural areas.

This service is intended to give residents access to council staff, who will be on hand to provide information about council services and to listen to issues of concern to the local public. The bus will also offer eligible residents information about the Now Card for free bus travel.

The first bus service, based in Kirkham, near Morrisons, will be on 13 August 2008 between 10am and 12pm. Following this, the bus will be located in various places in Fylde every Wednesday throughout August and September. If the service is successful, it is hoped that it will become a regular feature in the Fylde.

Councillor Albert Pounder portfolio holder for Customer Relations and Partnerships, said: ”The council is determined to help the public get the information they need quickly and accurately. To this end the bus will complement our existing services delivered by our One Stop Shop and Call Centre. The new bus will offer specially trained staff who will aim to provide a top quality service at the first point of contact”.

Cllr Craig Halewood said "This is a great concept for residents in Heyhouses which has some of the highest numbers of elderley in St Annes on Sea. With the closure of all Heyhouses Post Offices it is great to see the Council bringing it's services to the community"

Cllr Keith Hyde added "I hope residents will get in touch with us and let us know if the service has been of use, if it is, I hope that the Council would support the funding for making it a regular service"

For more information about the new bus service and to find out when the bus will be coming to your local area log on to www.fylde.gov.uk
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